Privacy Policy
Effective date: 1 November 2026 · Last updated: 1 November 2026
1. Who we are
VISAN Ventures ("VISAN", "we", "us"), a proprietorship of Sandiya V, builds decision-intelligence software and provides business-intelligence advisory services. We are based in Chennai, Tamil Nadu, India.
This policy explains what personal data we collect, why we collect it, how we protect it, and the choices and rights you have. It applies to:
- visitors to our website, visanventures.com;
- people who contact us by email or phone;
- our clients, prospective clients, partners and suppliers, and the people who work for them;
- job applicants; and
- our own team members, in respect of company-managed devices and accounts (Section 8).
Where our clients use our software products, we usually process data on their behalf. Section 7 explains how that works.
2. What we collect
When you visit our website. Our website does not use advertising cookies, analytics trackers or contact forms. Like any website, our hosting provider (Microsoft Azure) automatically records basic technical information such as your IP address, browser type and the time of your visit. These logs are used only to keep the website running securely.
When you contact us. If you email or call us, we receive your name, email address, phone number, company and role (if you share them) and the content of your message.
When you do business with us. For clients, partners and suppliers we hold business contact details, billing and tax details (such as GSTIN and billing address), contracts, invoices, payment records and the correspondence needed to deliver our services.
When you apply for a job. We collect the information you send us, such as your CV, contact details, education, work history and any references you provide.
We do not knowingly collect sensitive information such as health, biometric or financial account details, except where you choose to share them or the law requires it (for example, bank details needed to pay a supplier).
3. How we use your data
We use personal data only for the purpose it was given to us, or for purposes the law permits:
| Purpose | Basis |
|---|---|
| Responding to your enquiry and following up on it | You provided the data voluntarily for this purpose |
| Delivering services and products under a contract, including support | Performance of our agreement with you or your organisation |
| Invoicing, accounting, tax filings and statutory compliance | Legal obligation |
| Assessing job applications | You provided the data voluntarily for this purpose |
| Keeping our systems, website and data secure | Legitimate use, and our legal duty to protect data |
| Responding to legal requests or protecting our rights | Legal obligation |
We do not sell personal data, use it for advertising, or build marketing profiles. If we ever want to use your data for a new purpose, we will ask for your consent first.
4. Who we share it with
We share personal data only with organisations that help us operate, and only as much as they need:
- Technology providers: Microsoft (email, document storage, website hosting and device security) and our password-management provider.
- Accounting and compliance: our accounting software provider (Zoho) and our chartered accountant, for bookkeeping, GST and tax filings.
- Payment providers: where you pay us or we pay you.
- Authorities: government, tax or law-enforcement bodies, where the law requires it.
- Professional advisers: lawyers or auditors, under a duty of confidentiality.
These providers are bound by contract to protect your data and use it only on our instructions.
5. Where your data is stored
Some of our providers store data in data centres outside India. Any transfer outside India is made only where Indian law permits it, and with providers that offer security protections at least as strong as those described in this policy.
6. How long we keep it
We keep personal data only as long as it is needed for the purpose it was collected, or as long as the law requires:
| Data | How long |
|---|---|
| Enquiries that do not lead to business | Up to 2 years after our last contact |
| Client, partner and supplier records | For the duration of the relationship, then as required by law |
| Invoices, accounts and tax records | For the period required by Indian tax and accounting laws (typically 6 to 8 years) |
| Job applications | Up to 12 months after the hiring decision, unless you agree to a longer period |
| Website security logs | Up to 90 days |
After that, we delete the data or make it anonymous.
7. Data in our software products
When a client uses a VISAN product, the client decides what data goes into it and why. In that case the client is responsible for the data (the "Data Fiduciary" under Indian law), and VISAN processes it only on the client's instructions, under a written agreement (we act as a "Data Processor"). If your data is held in a VISAN product by an organisation you deal with, please contact that organisation first. We will help them respond to your request.
8. Our team members and company devices
VISAN team members use company-managed laptops and accounts. To keep company and client data secure, our device-management system (Microsoft Intune) can see:
- the device's name, model, serial number and operating system version;
- whether the device meets our security rules (encryption, antivirus, updates);
- the apps installed on company-owned devices; and
- sign-in activity on company accounts.
It cannot see personal files stored outside company folders, browsing history in personal profiles, personal email, text messages, photos, contacts or passwords. Our internal IT security policy, which every team member signs, explains this in more detail.
9. How we protect your data
We protect personal data with reasonable security practices, including:
- multi-factor authentication on all company accounts;
- encrypted, centrally managed company laptops;
- antivirus and threat detection on every company device;
- access limited to the people who need it for their work; and
- encrypted storage and transmission of data with our cloud providers.
If a personal data breach occurs that affects you, we will inform you and the Data Protection Board of India as the law requires.
10. Your rights
Under Indian data protection law, you have the right to:
- Access: ask for a summary of the personal data we hold about you and how we use it.
- Correction and completion: ask us to correct inaccurate or incomplete data, or update it.
- Erasure: ask us to delete your data when it is no longer needed, unless we must keep it by law.
- Withdraw consent: where we rely on your consent, withdraw it at any time. This does not affect anything we did before you withdrew it.
- Nominate: nominate another person to exercise your rights if you die or become unable to do so.
- Grievance redressal: raise a complaint with our Grievance Officer (Section 12), and, if you are not satisfied with our response, with the Data Protection Board of India.
To use any of these rights, email privacy@visanventures.com. We may ask you to confirm your identity before acting on a request, and we aim to respond within 30 days.
11. Children
Our website and services are meant for businesses and are not directed at anyone under 18. We do not knowingly collect personal data from children. If you believe a child has shared personal data with us, contact us and we will delete it.
12. Grievance Officer and contact
If you have a question or complaint about how we handle personal data, please contact our Grievance Officer:
We will acknowledge your complaint promptly and aim to resolve it within 30 days.
13. Changes to this policy
We may update this policy as our services or the law change. The "Last updated" date at the top shows when it last changed. If we make significant changes, we will highlight them on our website or tell you directly where appropriate.